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Job IT Service Desk Analyst at Genpact Hyderabad, Telangana

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Published 12 months ago

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Welcome to our job portal, where Genpact is offering exciting employment opportunities for the position of IT Service Desk Analyst in the Hyderabad area. We are currently seeking Full-time candidates.

We are looking for individuals who possess excellent skills and have relevant beginners/seniors in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.

As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Genpact, we encourage you to submit your application directly through our website.

Join our growing team and embark on a fulfilling career journey with Genpact. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.

Job Information

Company:Genpact
Position:IT Service Desk Analyst
City:Hyderabad, Telangana
Province:Telangana
Education:Confidential
Salary:INR 22.000 - INR 45.000 per Month
Job Type:Full-time

Job Description

We are seeking a motivated IT Service Desk Analyst to join our team. In this role, you will be the first point of contact for technical support, assisting users with IT-related issues.

Your responsibilities will include:

  • Responding to and resolving help desk tickets
  • Providing technical support via phone, email, and in-person
  • Documenting solutions and creating knowledge base articles

Ideal candidates have strong communication skills and experience in a similar role.

Benefit

  • Work-life balance
  • Recognition and performance awards
  • Professional training
  • Valuable work experience
  • Skill development
  • Professional networking opportunities
  • Collaborative work environment
  • Opportunities for promotion
  • Access to the latest technology
  • Opportunities to contribute to business growth

Requirements

  • Experience in the Related Field (Preferred)
  • Able to Work in a Team
  • No Criminal Record
  • Minimum Age of 18 Years
  • Good Communication Skills
  • Physically and Mentally Healthy
  • Minimum Education of High School Diploma
  • Able to Work Under Pressure
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Telangana
City Hyderabad
Full Address Genpact parking area, 14/46, Inner Ring Rd, Industrial Development Area, Uppal, Hyderabad, Telangana 500013, India
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Company Information

Genpact

Genpact is a leading global professional services firm based in India, specializing in digital transformation and business process management. With a strong focus on innovation, Genpact leverages cutting-edge technologies such as AI and analytics to drive efficiency and enhance performance for its clients. Serving a diverse range of industries, the company empowers organizations to navigate complex challenges and optimize their operations, fostering sustainable growth. With a commitment to excellence, Genpact continues to be a trusted partner for businesses looking to thrive in an ever-evolving market landscape.