Job Service Desk Analyst at Genpact Hyderabad, Telangana
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Genpact is currently accepting applications for the position of Service Desk Analyst in the Hyderabad area. The job type available for this position is Full-time.
We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.
Genpact operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.
Job Information
| Company: | Genpact |
| Position: | Service Desk Analyst |
| City: | Hyderabad, Telangana |
| Province: | Telangana |
| Education: | Confidential |
| Salary: | INR 18.000 - INR 35.000 per Month |
| Job Type: | Full-time |
Job Description
We are seeking a dedicated Service Desk Analyst to join our team. The ideal candidate will provide first-level support for technical issues, resolve user inquiries promptly, and ensure high customer satisfaction.
Responsibilities include:
- Responding to help desk requests via phone, email, and chat.
- Troubleshooting hardware and software issues.
- Documenting and tracking incidents in the ticketing system.
Join us in delivering exceptional service!
Benefit
- Professional training
- Skill development
- Opportunities for promotion
- Collaborative work environment
- Valuable work experience
- Recognition and performance awards
- Professional networking opportunities
- Work-life balance
- Access to the latest technology
- Opportunities to contribute to business growth
Requirements
- Experience in the Related Field (Preferred)
- Physically and Mentally Healthy
- Able to Work Under Pressure
- Good Communication Skills
- Minimum Education of High School Diploma
- No Criminal Record
- Minimum Age of 18 Years
- Able to Work in a Team
- Willing to Be Placed in the Designated Work Location
Company Address
| Province | Telangana |
| City | Hyderabad |
| Full Address | Genpact parking area, 14/46, Inner Ring Rd, Industrial Development Area, Uppal, Hyderabad, Telangana 500013, India |
| Google Map | Google Map |
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